Last updated: October 2026
Selkro sells galleries and Studio plans. Each gallery you buy is a prepaid digital credit that lets you create one client gallery. Galleries are a one-time purchase and do not expire.
A Studio plan is a monthly subscription. It renews automatically each month until you cancel it, and its galleries refresh at each renewal. Unused plan galleries don't carry over to the next month. Extra galleries bought while on a plan are galleries you bought, and do not expire.
All purchases are final.We do not refund galleries — used or unused. A gallery is used the moment you create it; unused galleries, including any bought by mistake, are equally non-refundable. Galleries granted at no charge — your first free gallery, and any earned through Refer & Earn — carry no monetary value and are not refundable or exchangeable for cash.
Studio plan payments are also final. Cancelling stops the next renewal; it does not refund the month you have already paid for.
There is one exception. If you are charged and no galleries are added to your account, or you are charged more than once for the same purchase, or a Studio plan renewal is charged after you cancelled it, we will refund the affected amount in full. This covers failed, duplicate, and erroneous charges — cases where you paid but did not receive what you paid for. Contact us whenever you notice it.
You can cancel a Studio plan at any time from Buy galleries, under Manage plan. The plan stays active, with its galleries, until the end of the period you have paid for; it is then not renewed. There is no refund for the current period. Changing to another plan takes effect at your next renewal, with no proration.
You may stop using Selkro, or delete your account from Settings, at any time.
Deleting your account cancels any Studio plan immediately and forfeits unused galleries and plan galleries. Deletion is permanent, and we cannot recover the account or its balance afterwards.
If you were charged but your galleries did not arrive, or you were billed more than once, email support@selkro.com from the address registered to your account, with the payment reference. We respond within 3 business days. Approved refunds are processed through Razorpay and typically reach your account within 5–7 business days, depending on your bank or card issuer.
Nothing in this policy limits any rights you have under applicable Indian consumer law. Where the law requires a refund, we will provide one.
Questions about this policy? Contact us at support@selkro.com. See also our Terms of Service and Privacy Policy.